Shipping policy

Thank you for shopping with Berkat.

1. Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–8 business days

Delivery times may vary during festivals, sales, or unexpected courier delays.

3. Shipping Charges

  • Free shipping may be available on selected orders or promotional offers.
  • Standard shipping charges will be shown during checkout.

4. Order Tracking

Once your order is shipped, tracking details will be shared through SMS or email.

5. Delivery Issues

If your order is delayed or not delivered, please contact our support team within 7 days of the expected delivery date.

6. Incorrect Address

Customers are responsible for providing accurate shipping details. Berkat is not responsible for orders delivered to incorrect addresses provided by customers.

7. Damaged Package

If you receive a damaged package, please contact us immediately with photos/videos for quick assistance.

8. Contact Us

For shipping-related support: